OUR SERVICES

 

   Home Delivery

To further facilitate your access to your needs, we offer to deliver to meet your requirements straight to where you live within Sri Lankan Borders. We have so far even reached our valued customers in Jaffna. We assure you that we are willing to undertake delivery to any part of Sri Lanka provided that the following conditions are met. Within 24 to 48 hours, We are able to Deliver your Goods to Any Location in Sri Lanka. Packages are usually Delivered within One Day throughout the Island.

Terms and Conditions

  • We will Send the Goods through Courier Service within 24 to 48 hours After Receiving the Order.
  • Delivery is outsourced to a dedicated courier. (Delivery charges will be applicable. Courier Service Not Working on Sundays.)
  • 100% Full Payment is Required for Delivery Orders.
  • Payment to be Made Directly into Our Bank Account for Which Details will be Provided on Your Request.
  • Please use Order Number as Reference.
  • VISA / MASTER & AMEX Credit & Debit Cards Payments are Accepted.
  • Please note that Convenience Fee Charged by Banks may Apply When Making Card & KOKO Payments.
  • Please Call and check the Prices and Availability of the Products before place the Order. (Hotline : 0717 811 611 / 076 11 44 616)]
  • You Can Only Receive the Discount Prices if you Purchased a System Only.
  • The Offers are Valid Only for Payments made by Cash, Online Transfer, and Credit/Debit Cards
  • Goods Sold Ones Not Returnable. No Cash Refund or Return for Credit/Debit Cards & KOKO Transactions.
  • Gaming Chairs and Tables may take up to 7 Days to Deliver via Courier Service.

   Custom Orders

In case your requirements supersedes what the local market has to offer, we will provide you with assistance to meet these requirements. We will step up to cross horizons to locate and satisfy these requirements. Provided that the following conditions are met.

Terms and Conditions

  • 50% minimum down payment to proceed with a Personalized Orders
  • Any payment made to receive Personalized Orders is non-refundable.
  • All ON ORDER Items & LAPTOP are PRE ORDER Basis Only. (ETA – 2 to 3 Days)

 

   Warranty Assured

In case of faulty products, we have an upstanding warranty and claim procedures to make sure that your requirements are met in minimum time loss as possible. Most of our suppliers are based locally, so we assure you that we can arrange the best possible warranty claim service, provided that the following conditions are met.

Terms and Conditions

  • Warranty is only applicable to the extent of the supplier’s warranty & terms and conditions. Warranty applies only when items are used specifically for their intended purpose, to be determined by the manufacture.
  • Warranty on this sale is from the manufacturer or its agents only.
  • Warranty is only applicable to the extent of the period mentioned against each product in the invoice.
  • (1Y – 350 Days | 2Y – 700 Days | 3Y – 1050 Days | 5Y – 1750Days | LT – Limited Life Time Warranty | 6M – 175Days | 3M – 85Days | N/W – No Warranty)
  • During Claims, the packaging with serial numbers must be intact.
  • Warranty is only applicable to manufacturing defects.
  • Any physical damage will not be covered by the warranty.
  • Warranty is only applicable to the extent of the proof of purchase produced. If no such proof exist, warranty cannot be claimed.
  • Suppliers reserve the right to replace/refund/repair or replace with a different model.
  • The “dead pixel policy” warranty covers for Monitor, Laptops, LCD or LED Panel for over three.
  • No replacement warranty for laptop. Only repair Warranty.
  • Carry in service-you are advised to bring and carry in your defective system for support to our show room.
  • SL TECHIE will not be responsible for any of data as a result of any defect/repair/virus infection/replacement work done. It is strongly recommended to backup your data.
  • When a warranty, service warranty item is bought for repair only the problem mentioned will be checked and repaired, any problems unmentioned will not be considered.